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FAQ
Choose a bag based on your usual night temperatures and activity. For three-season use pick a 32–50°F (0–10°C) bag; for cold/winter choose one rated lower (e.g. 14–32°F / −10–0°C). If you tend to sleep cold (low body fat or light clothing), add ~5–10°C (9–18°F) to the comfort rating as a safety margin.
RDS (Responsible Down Standard) verifies that down comes from humanely treated birds and is fully traceable. RDS certification ensures ethical sourcing and gives buyers confidence in product provenance and animal welfare.
Fill power measures down loft and insulating efficiency—higher FP (like 700) means more warmth for less weight and smaller pack volume. For ultralight backpacking, a higher FP gives better warmth-to-weight performance.
Hydrophobic down resists moisture longer than untreated down but is not fully waterproof. It helps reduce loss of loft in damp conditions, but you should still keep your sleeping bag dry with a waterproof shelter, tent footprint, or dry bag.
Spot-clean small stains and air out your bag after trips. For full cleaning, use a front-load washing machine with a down-specific detergent and low-heat tumble dry with clean tennis balls to restore loft, or use a professional down cleaning service.
R-value measures thermal resistance. For three-season camping choose pads with R ≈ 2–3; for cold or winter use pick R ≥ 4.0. Combine pad R-value with your sleeping bag rating to ensure overall warmth.
Balance weight vs. protection: ultralight tents save grams but may trade off convenience, interior space, or storm performance. For alpine or 3000m use choose designs with strong structure and reliable materials; always check seam taping and waterproof ratings.
Manufacture time is typically 3–7 business days (some sizes may take longer). International transit to carriers takes ~3–5 days; EU shipments route via our European warehouse—delivery (including customs processing) typically takes about 2–3 weeks. EU customers usually do not pay import taxes; final delivery is handled by local couriers such as DHL or DPD.
We accept returns for unused, unopened items in their original packaging across our entire store. Before returning any product, please contact customer service to obtain a return authorization and the correct return address. Some items (for hygiene or safety reasons) may be excluded from returns—customer service will confirm any exceptions when you request a return.
Yes—OutdoorUL provides a limited warranty against manufacturing defects. We also offer repair guidance and services (seam resealing, zipper repair, patch kits) and support for inflatable pad punctures. Contact support with your order number to begin a warranty or repair request.
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Feel free to reach out to us via the form beside or email us at info@outdoorul.com — our team will get back to you soon to make sure your questions are answered.
